From July 14 to 18, 2025, STRION LASER held a nationwide distributor partnership exchange conference at its Chengdu headquarters under the theme “United in Strength, Committed to Craftsmanship.”
Core distributor representatives from across the country gathered for an intensive five-day immersive training and hands-on practice program.
The event aimed to systematically enhance distributors’ technical service capabilities, deepen their understanding and application of STRION LASER’ s core technologies, and build a battle-ready team of service professionals—ultimately delivering greater value and a better experience for end users.
From Theory to Practice: Forging an Elite Service Force
This training program focused on enhancing the service capabilities of regional distributors. The course was designed to address frontline service challenges directly, with targeted content covering three core modules: fundamental laser welding theory, standardized procedures for full-process equipment operation, and strategies for troubleshooting common issues.
Unlike Traditional One-Way Knowledge Transfer.This conference adopted an innovative dual-track approach combining foundational theory with hands-on practice. A closed-loop “Learn–Practice–Test–Evaluate” model was implemented throughout the program. Trainees were required to pass daily quizzes after each course and undergo a comprehensive assessment upon completion of the full training.
Deepening Understanding, Mastering Core Technologies
A key highlight of the conference centered on an in-depth analysis of the technical principles and performance advantages of STRION LASER equipment. Senior technical experts from the company provided clear and insightful explanations, enabling dealer representatives to systematically grasp the core logic and critical performance indicators of the products. This not only solidified their technical foundation but also equipped them with the professional skills to interpret and diagnose customer needs accurately—empowering them to build trust quickly and stand out in diverse industry applications.
Practical Drills to Tackle Real-World Challenges
The training program placed strong emphasis on hands-on exercises, with carefully designed simulations of common application scenarios and typical equipment failure cases. Participants were divided into teams for practical sessions, allowing them to sharpen their diagnostic and problem-solving skills in near-realistic environments. These immersive drills ensured that every trainee gained the confidence and capability to handle on-site challenges with efficiency and professionalism.
The training and exchange conference served not only as a platform for empowerment, but also as a vital bridge for two-way communication. Throughout the event, the STRION LASER technical team actively listened and gathered dozens of constructive service improvement suggestions from distributor representatives. In response to the most frequently raised issues, the team promptly developed standardized solutions and integrated them into the STRION LASER service support system. This efficient and pragmatic feedback mechanism is a key driver in STRION LASER’ s ongoing efforts to optimize its service ecosystem and enhance customer satisfaction.
United in Strength: Building the Brand, Expanding the Future
This systematic and intensive nationwide distributor training marks a significant milestone in STRION LASER’ s commitment to delivering “consistent high-quality service to customers nationwide.” By empowering its network with advanced technical skills, STRION LASER ensures that its service capabilities evolve in step with ongoing innovations in technology and products. Technical empowerment is embedded as a routine and institutionalized practice within the company.
Looking ahead, STRION LASER will continue to uphold the spirit of “working hand in hand to create brilliance,” providing distributors with diversified and high-value support. Together, they will explore broader market opportunities and drive mutual success.
